Dear guests, we have been hearing your feedback – both online and offline. Based on our analysis, two messages have come out loud and clear. Firstly, our guests expect consistency in cuisine and service quality. Second, we understand that you prefer the service to be more attentive.
We have already set a high standard for the quality of our food. It is important that we meet and exceed your expectations whenever you sit down at our Restaurant for a hearty meal. Consistency, across visits and locations, is a key priority and we are actively working on it.
A few of our guests have felt that there is room for improvement in service quality. Making you feel comfortable, getting your order right, and being more polite and accommodative. We have drawn up a plan to train our staff specifically on these focus areas.
As we always say, we are committed to continuously improving our quality to serve you better. In this endeavor, we would greatly benefit from your feedback. Keep sharing your valuable feedback either at our Restaurants/Takeaways or online on our official Facebook and Twitter pages. Thanks for your time.