Paradise means many things to many people. For some, it is the place of choice to enjoy mouth-watering Biryani with family and for others it is a place where so many special memories are forged over Chai with friends. Some look at it as a place to eat while some see it as a place to meet. Many things have changed over time, but the feeling that Paradise is ours remains strong to this day.
In a way, Paradise is everyone’s Restaurant, a sort of a common cultural property of the city. Young and old, the wealthy and the modest, artists and engineers, the Restaurant occupies a special place in the hearts of people from all walks of life. We are proud of our guests and of the way they “own” this Restaurant. They expect nothing but the best.
Their feedback is immediate and direct, like how we communicate it at home to our mothers or spouses. In those rare instances when we fall short of expectations, we do not have to wait long to hear the sharp comments of our guests. Previously, the verdict used to be delivered over the counter. Today, there are feedback forms, or better yet, the social media.
From our beginnings, the Founders of Paradise believed in welcoming and encouraging honest feedback. The idea was that if our guests helped us grow from almost nothing to whatever we are today, they would definitely lead us to a better tomorrow if we listen to them. We still believe in this principle today, just as we believe that no one owns Paradise, everyone does. It is a true people’s Restaurant.